FAQs
Frequently Asked Questions
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Medicare, Final Expense, Medical Billing, Credentialing and general questions.
Medicare questions
Medicare is the federal health insurance program for people 65 and older, as well as some younger people with certain disabilities, End-Stage Renal Disease (ESRD), or ALS. It is made up of several parts that cover hospital care, medical services, and prescription drugs. Many people also add private coverage to help with costs Medicare does not fully pay.
Medicare Advantage, also called Part C, is an alternative way to receive your Medicare benefits through a private insurance company approved by Medicare. These plans cover everything Parts A and B cover (except hospice, which Original Medicare still covers), and many include prescription drug coverage and extra benefits such as dental or vision. Plans usually use provider networks, and costs and benefits vary by plan and location.
A Medicare Supplement plan, also known as Medigap, is a private insurance policy that works alongside Original Medicare. It helps pay some of the costs Original Medicare does not, such as deductibles, coinsurance, and copayments. Medigap plans do not include prescription drug coverage, so many people pair them with a Part D plan.
Medicare Part D is prescription drug coverage offered by private insurers approved by Medicare. You can get it as a stand-alone plan that works with Original Medicare, or as part of a Medicare Advantage plan. Each plan has its own list of covered drugs, so it is important to check that your medications are included.
Most people first enroll during their Initial Enrollment Period, a 7-month window that includes the 3 months before, the month of, and the 3 months after the month they turn 65. After that, you can make changes during the Annual Enrollment Period from October 15 to December 7, or during a Special Enrollment Period if you have a qualifying life event. Enrolling late in some parts may result in penalties.
Yes, during certain times of the year. The Annual Enrollment Period (October 15 to December 7) lets you join, switch, or drop Medicare Advantage and Part D plans, and the Medicare Advantage Open Enrollment Period (January 1 to March 31) lets Advantage members make one change. You may also qualify for a Special Enrollment Period after events like moving or losing other coverage.
Original Medicare is the traditional program run by the federal government, made up of Part A (hospital insurance) and Part B (medical insurance). It lets you see any doctor or hospital in the U.S. that accepts Medicare, generally without referrals. It does not include most prescription drug coverage and has no yearly out-of-pocket limit, which is why many people add Part D and a Medigap policy.
Part A helps cover inpatient hospital stays, skilled nursing facility care, hospice, and some home health care. Part B helps cover doctor visits, outpatient care, preventive services, and medical equipment. Part D covers prescription drugs, and Medicare Advantage plans may add benefits such as dental, vision, and hearing. Coverage details and costs are set annually by CMS and vary by plan.
Original Medicare generally does not cover the medications you fill at a retail pharmacy, though Part B covers certain drugs given in a doctor’s office or hospital outpatient setting. To get coverage for most prescriptions, you can join a stand-alone Part D plan or a Medicare Advantage plan that includes drug coverage. Plans differ in which drugs they cover and how much they cost.
Start by listing your doctors, prescriptions, preferred pharmacies, and monthly budget. Then compare plans available in your area on premiums, deductibles, copays, out-of-pocket limits, provider networks, and drug coverage. A licensed agent can do this comparison with you at no cost and explain the differences in plain language.
Final Expense questions
Final expense insurance is a type of whole life insurance with a smaller benefit amount, designed to help cover end-of-life costs such as a funeral, burial or cremation, and remaining bills. It is sometimes called burial or funeral insurance. The benefit is paid to the beneficiary you choose.
It depends on your wishes and your budget. Many people choose enough to cover funeral and burial costs, plus a little extra for medical bills or other final expenses. A licensed agent can help you estimate costs and find an amount that feels right.
Many final expense policies do not require a medical exam. Instead, you may answer a short set of health questions. Guaranteed acceptance policies ask no health questions at all, though they usually include a waiting period before the full benefit is paid.
Most final expense policies are whole life insurance with level premiums, which means your rate is typically locked in when your policy begins. As long as you continue paying premiums, your coverage generally stays in force. Always review your specific policy for details.
In many cases, yes. Some policies use simplified underwriting that considers your health history, while others offer graded or guaranteed acceptance options. Your eligibility and price will depend on the carrier and your individual situation.
The benefit is paid to the beneficiary you name on your policy, such as a spouse, child, or other loved one. They can use the funds for any purpose, including funeral costs, bills, or other needs. You can usually update your beneficiary if your circumstances change.
Final expense insurance is commonly available to adults from about age 50 up to age 85, though limits vary by insurance company and state. Applying earlier may help you secure a lower premium. A licensed agent can tell you which options are available at your age.
Once the insurance company receives the claim and required documents, such as a death certificate, benefits are often paid within a few weeks, although timing varies by carrier. Some policies have a waiting period in the first years, during which a limited benefit may apply. We can help your family understand the claims process.
Medical Billing questions
Getwell Healthcare Solutions helps healthcare providers manage the revenue cycle, including charge entry, claim submission, payment posting, denial management, and accounts receivable follow-up. We tailor our services to your practice’s specialty and workflow. Our goal is to help you get paid accurately while reducing administrative burden.
We work with a range of healthcare providers, including independent physicians, group practices, and specialty clinics. Each practice has unique billing needs, so we begin by understanding your specialty, payer mix, and current processes. Contact us to discuss whether our services are a good fit.
We review denied claims to identify the cause, correct errors, and resubmit or appeal when appropriate. We also look for patterns in denials so that recurring issues can be addressed at the source. This helps reduce future denials and improve cash flow.
Yes. We provide regular reporting so you can see claim status, collections, and outstanding balances. Transparency is central to how we work, and we are available to walk you through reports and answer questions.
In many cases, yes. We can often work within your current practice management or EHR system. During your consultation, we will review your technology setup and discuss the best approach.
We follow HIPAA requirements and use secure processes to handle protected health information. Access is limited to the team members who need it to perform their work. We are happy to discuss our privacy and security practices and sign a Business Associate Agreement.
Start by scheduling a free consultation. We will learn about your practice, review your current billing challenges, and explain how we can help. There is no obligation to move forward.
Credentialing questions
Provider credentialing is the process of verifying a healthcare provider’s qualifications and enrolling them with insurance payers so they can bill for services. It includes reviewing education, licenses, certifications, and work history. Proper credentialing is essential for getting reimbursed by insurance companies.
Credentialing timelines vary by payer and state, and the process can often take several months. Submitting complete, accurate applications and following up consistently can help avoid unnecessary delays. We manage these steps and keep you informed along the way.
We can assist with enrollment in Medicare, Medicaid, and many commercial insurance plans. The right payer mix depends on your specialty, location, and patient population. We will help you prioritize the payers that matter most to your practice.
Typically, we will need details such as your professional licenses, NPI, DEA registration if applicable, board certifications, malpractice insurance, education, and work history. We provide a clear checklist so you know exactly what to gather. Keeping your CAQH profile current is also important.
Yes. Payers generally require providers to re-credential periodically. We track upcoming deadlines and help you submit updated information on time to avoid interruptions in network participation.
Yes. We help new practices get set up with payers and help groups add new providers to existing contracts. Starting early is recommended so that providers can begin billing as soon as possible.
We can help create, update, and maintain your CAQH ProView profile, including periodic re-attestation. An accurate, current profile helps payer applications move forward smoothly.
General questions
Getting a quote from Getwell Healthcare Solutions is free, and there is no obligation to buy. Our goal is to help you understand your options so you can make the decision that is right for you. You will never be pressured to enroll.
Yes. Our insurance agents are licensed in the states where they offer coverage. They can explain your options, answer questions, and help you compare plans available in your area.
We take your privacy seriously. Information you share with us is used to help you with your request and is handled according to our Privacy Policy. We do not sell your personal information.
Getwell Healthcare Solutions helps individuals with Medicare and final expense insurance, and helps healthcare providers with medical billing and credentialing. Whether you are exploring coverage for yourself or looking for support for your practice, we are here to help.
You can call us at (445) 300-7597, fill out a form on our website to request a callback, or send us a message through our contact page. A member of our team will get back to you as soon as possible.
Our business hours are listed on our contact page and in the footer of our website. If you reach out outside of business hours, please leave a message or submit a form, and we will follow up on the next business day.
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