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Revenue Cycle Support

Revenue Cycle Support From First Contact to Final Payment

Getwell Healthcare Solutions helps practices connect the front desk, coding, billing and follow-up into one coordinated revenue cycle, with reporting that makes the whole picture visible.

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  • Front-, mid- and back-end support
  • KPI reporting and regular reviews
  • Flexible, modular scope
Practice leadership team reviewing revenue cycle reports
Conference room meeting about practice revenue cycle workflow

Overview

What Revenue Cycle Management Covers

The revenue cycle includes every administrative and clinical step that contributes to capturing, managing and collecting payment for services. A weak link anywhere, such as incomplete registration or a coding gap, shows up later as a denial or an aging balance.

We can take on the full cycle or support specific stages, working within your existing systems and coordinating with your staff.

  • Scheduling, registration and insurance capture
  • Eligibility, benefits and authorizations
  • Charge capture and coding review
  • Claims, posting, denials and A/R
  • Patient balances and reporting

Stages

Support at Every Stage

Front end

Registration review, insurance capture, eligibility and benefits verification, and prior authorization support.

Mid cycle

Charge entry, CPT, ICD-10 and HCPCS coding review, and claim preparation.

Back end

Claims submission, payment posting, denial management, A/R follow-up and patient balances.

Reporting

Metrics We Help You Track

Reports are built around the measures that show how well your revenue cycle is working. We review them with you and discuss what is driving changes.

Clean claim rate

The share of claims accepted on first submission without edits or rejections.

Denial rate and reasons

How often claims are denied, broken down by payer and root cause.

Days in A/R

The average time it takes to collect payment after services are billed.

A/R aging

Outstanding balances grouped by age bucket and payer.

Net collection rate

Collections compared with what was collectible after contractual adjustments.

Charge lag

Time between the date of service and when charges are entered.

How We Start

Our Revenue Cycle Engagement Process

  1. Assessment

    We review your workflow, systems, payer mix, aging and denial data to find the biggest opportunities.

  2. Scope and plan

    Together we decide which stages we manage and which stay in-house, and define hand-offs.

  3. Onboarding

    Secure system access, a signed business associate agreement and a communication plan are put in place.

  4. Ongoing management

    Daily and weekly tasks are worked on schedule, with open issues tracked and communicated.

  5. Review and refine

    Regular meetings review KPIs and trends, and the process is adjusted as your practice changes.

Engagement Options

Full-Cycle or Targeted Support

Choose the level of involvement that fits your practice today.

OptionBest suited forTypical scope
Full revenue cycle Practices wanting one partner for billing operations Front end through reporting
Back-end billing Practices with strong front desk processes Claims, posting, denials, A/R
A/R cleanup project Practices with an aging backlog Focused follow-up on older balances
Credentialing only New or growing practices Enrollment, CAQH, re-credentialing

Scope can change over time. We will recommend a starting point during your consultation.

FAQs

Revenue Cycle FAQs

Still have questions?

Talk with a licensed insurance professional.

(445) 300-7597 Mon–Fri 8am–8pm ET

Getwell Healthcare Solutions helps healthcare providers manage the revenue cycle, including charge entry, claim submission, payment posting, denial management, and accounts receivable follow-up. We tailor our services to your practice’s specialty and workflow. Our goal is to help you get paid accurately while reducing administrative burden.

We work with a range of healthcare providers, including independent physicians, group practices, and specialty clinics. Each practice has unique billing needs, so we begin by understanding your specialty, payer mix, and current processes. Contact us to discuss whether our services are a good fit.

We review denied claims to identify the cause, correct errors, and resubmit or appeal when appropriate. We also look for patterns in denials so that recurring issues can be addressed at the source. This helps reduce future denials and improve cash flow.

Yes. We provide regular reporting so you can see claim status, collections, and outstanding balances. Transparency is central to how we work, and we are available to walk you through reports and answer questions.

In many cases, yes. We can often work within your current practice management or EHR system. During your consultation, we will review your technology setup and discuss the best approach.

We follow HIPAA requirements and use secure processes to handle protected health information. Access is limited to the team members who need it to perform their work. We are happy to discuss our privacy and security practices and sign a Business Associate Agreement.

Get a Clearer Picture

Find Out Where Your Revenue Cycle Is Losing Time

Start with a consultation and a review of your current workflow and reports.

  • Mon–Fri 8am–8pm ET
Request a Consultation Call (445) 300-7597

Consultation

Request a Revenue Cycle Consultation

Share a few details about your practice and the areas you want to improve. We will follow up to schedule a conversation.

  • Workflow and KPI review
  • Recommended scope
  • Onboarding outline

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